Warranty
At Goodevas, we take pride in the quality of our products and are committed to ensuring our customers have the best experience. We back this up with a 1-year warranty from the date of original purchase, whether directly from Goodevas or one of our authorized resellers.
Our warranty covers any defects in workmanship or materials under regular, indoor use. If any issue arises due to these conditions, we promise to take prompt action by providing replacement parts, offering a brand-new product, or issuing a refund, depending on the situation and at our discretion.
Our products are ideally designed for indoor use. They can be used outdoors, but only under controlled conditions and with proper care. However, it is important to note that extensive outdoor use without appropriate precautionary measures will void this warranty.
This warranty does not cover damage caused by misuse or activities beyond the manufacturer's intended use.
We care about your peace of mind while shopping! With the Premium Service, you receive a range of benefits that make every purchase as convenient and secure as possible. For a small additional fee of $2.99, your order will automatically include the following advantages:
Return Policy | The return of goods usually requires payment for return shipping. |
Free returns – we arrange the product pickup.
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Order Processing | Standard processing, shipment in regular order. |
Priority processing – your order is shipped faster.
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Product Insurance | No insurance during transportation. |
Product insurance with a guarantee of free replacement or refund.
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Customer Support | Regular access to support service. |
Direct contact with support – requests are processed with priority.
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Cost | Free. |
Additional $2.99 per order.
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Your satisfaction is our top priority and we believe in standing by the quality of our products. If you have any questions about our warranty or need assistance with a product, don't hesitate to reach out to us at info@goodevas.com.