Refund policy

Dear Customers and Parents,

At Goodevas, we craft each of our products with love and meticulous attention to detail. However, due to the nature of handmade production, minor imperfections may occasionally occur. If you encounter such a situation, please don’t worry – we’re always here for you and committed to finding a solution that brings you joy and satisfaction.
Feel free to reach out to us at info@goodevas.com, and we’ll be delighted to assist you.

We strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied, you are welcome to return the item within 30 days of receiving it.

In such cases, please reach out to our support team with clear pictures or a video of the defect at info@goodevas.com, and we will work with you to address your case individually. 

In order to qualify for a return, the item must be in the condition in which it was received - unused, with all tags still attached, and in the original packaging. A receipt or proof of purchase is also required. If the item is returned in a condition different from how it was received, the customer may be held responsible for any loss in value. Please be aware that we will not accept items sent back to us without first initiating a return request.

For any questions or concerns regarding returns, you can always contact us at info@goodevas.com. We're here to help ensure that your shopping experience with us is smooth and hassle-free.